Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Krishna Diagnostics (“we,” “our,” or “us”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please refrain from using our services or website.

2. Our Services

Krishna Diagnostics offers a wide range of diagnostic and healthcare-related services, including but not limited to:

• Pathology and laboratory testing
• Radiology and imaging diagnostics
• Cardiology and related diagnostic procedures
• Home sample collection and testing services
• Preventive health check-up packages
• Secure online access to diagnostic reports and records

We reserve the right to modify, add, or discontinue services without prior notice.

3. User Responsibilities

As a patient or user of our services, you agree to:

• Provide accurate, complete, and up-to-date information during registration or testing
• Follow pre-test instructions and any preparation guidelines provided
• Arrive on time for scheduled appointments or home collections
• Adhere to safety, hygiene, and confidentiality protocols within our facilities
• Use your online report access credentials responsibly and keep them confidential

Failure to comply may affect service delivery or result in denial of services.

4. Payment Terms

• All payments are due at the time of service unless expressly agreed otherwise.
• We accept cash, credit/debit cards, and digital payment methods (e.g., UPI, net banking, wallets).
• Any refund requests will be processed as per our internal Refund Policy, subject to verification and applicable conditions.
• Prices and offers may vary from time to time and are subject to change without notice.

5. Medical Disclaimer

The reports and results provided by Krishna Diagnostics are based solely on the samples and data received at the time of testing. These results are intended for diagnostic and informational purposes only and should not be treated as a substitute for medical consultation, diagnosis, or treatment by a qualified healthcare professional. Always consult your doctor for medical interpretation and guidance.

6. Privacy and Data Protection

We respect and protect your privacy in accordance with applicable laws and our official Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the policy.

7. Limitation of Liability

To the maximum extent permitted by law, Krishna Diagnostics shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to data loss, service interruptions, or inaccuracies in third-party content.

8. Modifications to Terms

We may update or amend these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Continued use of our services after such modifications constitutes your acceptance of the revised terms.

9. Contact Information

For any concerns, queries, or feedback regarding these Terms, please contact us at: